Internet service providers (ISP) can be difficult to deal with. From finding out why your connection keeps cutting out to determining which internet service package best fits your needs, here are a few tips on dealing with your ISP.

1. Before contacting your ISP about your service, run the HubbleIQ WiFi Quality test. Get your internet performance data from HubbleIQ so that you can show your service provider exactly where things are going wrong.
2. Try out your internet service from a few devices. For instance, if you have another computer, tablet or a cellphone that you can try accessing the internet on it will help you be more direct in stating your issue correctly to your ISP.
3. Inform yourself about WiFi and Internet by checking out the HubbleIQ wifi help center before contacting your ISP. This will prevent you from being up-sold internet packages that don’t solve your connectivity problems.
4. Find out what service your neighbors are using and if any other service exists in your neighborhood. You may be able to switch to a more reliable internet service provider in your area.

The best thing to do before contacting your ISP is to get informed about internet WiFI. HubbleIQ can help — try the WiFi quality test here.